Choosing the right tax relief company can make all the difference when it comes to resolving your tax issues. With so many companies out there, it’s important to know how to separate the reputable ones from the scammers. Here are seven key questions to ask any tax relief provider to ensure you’re making the best choice for your needs.

1. Are You Accredited by a Recognized Organization?

One of the first things to check is whether the company is accredited by recognized organizations like the Better Business Bureau (BBB) or the National Association of Tax Professionals (NATP). Accreditation indicates that the company meets certain standards of professionalism and ethical conduct.

Tip: Look for companies with high ratings and good reviews from multiple sources to get a well-rounded view of their reputation.

2. What Are Your Qualifications and Credentials?

A reputable tax relief company should have qualified professionals such as Certified Public Accountants (CPAs), Enrolled Agents (EAs), or tax attorneys on staff. These professionals have the credentials and expertise to handle complex tax matters.

Questions to Ask:

  • Are your tax professionals licensed and in good standing?
  • How much experience do they have in handling tax relief cases?

3. Can You Provide References or Client Testimonials?

Hearing from past clients can give you insight into the company’s effectiveness and customer service. A reputable company should be able to provide references or direct you to testimonials from satisfied clients.

Warning: If a company hesitates or refuses to provide references, consider it a red flag.

4. How Do You Charge for Your Services?

Understanding the fee structure is crucial. Reputable companies will offer transparent pricing with no hidden fees. They should be upfront about their costs and explain what services are included in those fees.

  • Common Fee Structures: Flat fees, hourly rates, or fees based on a percentage of the debt resolved.
  • Avoid: Companies that demand large upfront payments without clear terms.

5. What Is Your Success Rate?

While no company can guarantee results, a reputable tax relief provider should have a track record of success in resolving tax issues. Ask about their success rate with cases similar to yours.

Remember: Be wary of companies that promise results that sound too good to be true, such as “100% guaranteed results.”

6. Will You Communicate Directly with the IRS on My Behalf?

A professional tax relief company should handle all communications with the IRS, freeing you from the stress of direct interactions. They should keep you informed every step of the way, but you shouldn’t have to deal directly with the IRS yourself.

Ask: How will you keep me updated on the progress of my case?

7. What Are the Potential Outcomes for My Case?

A reputable company will assess your situation thoroughly and provide realistic expectations. They should be able to outline potential outcomes, including best-case, worst-case, and most likely scenarios, based on their experience.

Look for: Honesty and transparency in discussing what they can realistically achieve for you.


Finding the right tax relief company is a crucial step toward resolving your tax issues and regaining financial stability. By asking these seven key questions, you can better assess the credibility and capability of a tax relief provider, helping you make an informed decision. Remember, a trustworthy company will be open, transparent, and focused on helping you achieve the best possible outcome.